We have a 21-day return policy, which means you have 21 days after receiving your item to request a return for a credit note.
We provide returns for credit note only. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
All markdown, sale items, or gift cards are final and cannot be returned.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Item sent back to us without submitting your request and approved by us via email will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.